Open Positions

Premium Property Management | Premium Home Partners

Birmingham, Alabama

Premium Property Management and Premium Home Partners are seeking an experienced, hands-on Maintenance Manager to lead maintenance services across residential and commercial properties and homeowner clients. This position combines technical repair work with team leadership, scheduling, vendor coordination, preventive maintenance, and financial accountability.

Responsibilities

Maintenance and Repairs

Diagnose and complete repairs involving plumbing, electrical systems, HVAC, appliances, carpentry, drywall, painting, flooring, doors, and locks within qualifications and applicable licensing requirements.

Troubleshoot plumbing issues, including leaks, clogs, toilets, faucets, fixtures, and water heaters.

Troubleshoot electrical issues involving lighting, switches, outlets, and related components.

Perform routine HVAC maintenance, diagnose heating and cooling problems, and complete repairs within certification and licensing limits.

Complete light carpentry, door and trim repairs, drywall patching, painting, minor flooring repairs, and general building repairs.

Diagnose and repair appliances, door hardware, and locks; rekey locks where qualified.

Identify roof leaks and exterior damage, perform appropriate minor repairs, and arrange specialized repairs when needed.

Respond to emergencies and recognize when work requires a licensed or specialized contractor.

Team Leadership and Scheduling

Lead, train, coach, and supervise maintenance technicians.

Plan daily and weekly schedules and dispatch employees across managed properties and homeowner service calls.

Balance emergencies, routine work orders, preventive maintenance, and scheduled projects.

Inspect completed work and address quality, safety, or performance concerns.

Assist with hiring, performance reviews, and corrective action.

Oversee company vehicles, tools, equipment, and parts inventory.

Work Orders and Customer Service

Manage work orders from request through completion in Jobber and Buildium.

Ensure every job is assigned, completed, documented with photos and notes, and submitted for accurate billing.

Track labor, materials, outstanding work, and completed jobs awaiting billing.

Communicate promptly with residents, commercial tenants, homeowners, owners, and management.

Set expectations, provide progress updates, and confirm completion.

Turnovers Preventive Maintenance and Home Care

Manage apartment and commercial-space turnovers, including inspections, punch lists, repairs, vendor scheduling, and final readiness checks.

Develop and maintain preventive maintenance schedules for HVAC, plumbing, electrical, roofs, life-safety systems, and elevators, coordinating qualified contractors as needed.

Plan recurring home-care visits and help define maintenance tasks included in homeowner service plans.

Coordinate new-home warranty issues with builders and manufacturers.

Maintain the appearance and condition of grounds, common areas, and amenities.

Vendors Projects and Financial Oversight

Source and evaluate vendors, compare bids, verify insurance, and monitor work against approved scope, pricing, and quality.

Assist with capital improvements, tenant improvements, property onboarding, and condition inspections.

Manage purchasing and inventory within approved budgets and spending limits.

Help prepare maintenance budgets and repair or replacement estimates.

Track labor and material costs, billable hours, revenue, and maintenance profitability.

Support the development of outside maintenance services and Premium Home Partners plans.

Provide weekly reports on work-order volume, response and completion times, backlog, costs, and billing status.

Safety and Emergency Coverage

Ensure safe work practices, proper equipment use, and compliance with applicable codes and requirements.

Maintain safety documentation, safety data sheets, and training records.

Coordinate the emergency on-call rotation and respond personally to major issues as needed.

Maintain professional service standards and follow applicable Fair Housing requirements.

Qualifications

Five or more years of hands-on residential or commercial maintenance, facilities, or construction experience.

At least two years of experience supervising maintenance employees or crews.

Strong technical skills in plumbing, electrical troubleshooting, HVAC, carpentry, appliance repair, and general building maintenance.

Experience scheduling employees, coordinating vendors, managing work orders, and monitoring costs.

Experience using Jobber, Buildium, or comparable property management or field-service software.

Strong organization, communication, customer service, and problem-solving skills.

Valid driver’s license and acceptable driving record; current auto insurance if using a personal vehicle for work.

Ability to travel throughout the Birmingham area and participate in emergency on-call coverage.

Appropriate EPA certification before performing work involving refrigerants; Universal certification preferred.

Relevant trade licenses, CAMT certification, or similar credentials preferred.

Experience with commercial buildings, single-family homes, warranty work, or maintenance service plans preferred.

High school diploma, GED, or equivalent combination of relevant experience and training.

Physical Requirements

Ability to lift and carry up to 75 pounds, using assistance or appropriate equipment when needed for safe handling.

Ability to stand, walk, bend, kneel, stoop, reach, climb ladders, and work in attics and crawl spaces.

Ability to push, pull, and maneuver tools, equipment, appliances, and maintenance materials.

Ability to work indoors and outdoors in varying weather conditions.

Essential duties must be performed with or without reasonable accommodation.

Interested in applying? Send you resume to Melissa McCleary, Talent Acquisition Specialist
melissam@christopherai.com | 205.623.4960